Terms & Condition

1. Booking & Cancellation
All reservations will be processed if you confirm your reservation via email and will be responded no later than 24 hours.
Should you make any modification on your detail email us personal data and flights schedule, you are responsible to inform us immediately.

2. Traveler’s Documents
Each visitor to Indonesia should acquire a relevant visa to enter the country and should hold a passport of at least 6 months validity beyond the designated date of departure. In addition, visitor to Indonesia should confirm to have either return or through tickets for the onward journey.

3. Liability
PT. INDONESIA TROPIC HOLIDAYS shall hold no responsibility and shall not be liable for any damages on your computer caused by viruses that infecting during the e-mail or data transmission between the users and PT. LOMBOK TROPIC HOLIDAYS INDONESIA . Our devices are equipped with anti-virus software.

4. Indemnification
PT. INDONESIA TROPIC HOLIDAYS and users (travelers to Lombok) shall agree to indemnify and hold harmless each other from and against any claims, demands, including – without limitation – reasonable legal and accounting fees as a result of your use of material in our website, including software, or your violation of the terms of this agreement or inaccuracy of the information or the availability or quality of products provided by the third parties.

5. Force Majeure
Clause 4 shall be applicable in case of Force Majuro. This includes war, unrest, strike, terrorism, natural or industrial disaster, governmental regulations, communication or utility failure, material shortage or rationing, air carriers schedule amendments or any other unavoidable events beyond PT. INDONESIA TROPIC HOLIDAYS control.

6. Law of Agreement
If legal action should be taken related to the agreement regulated here, it must comply the Law of The Republic of Indonesia.

7. Payment Method
PT. INDONESIA TROPIC HOLIDAYS does not charge any down payment to the users unless specifically regulated by the hotel. The payment should be made 50 % by wire transfer and balance should pay 30 days before arrival in Indonesia

This deposit is not refundable.

Deposit and Payment:
25% when confirmed booking with us
25% 30 days before starting the tours or booking your hotels
50% 15 days before starting the tours or booking your hotels
No refundable on the day of arrival or check in

8. Additional Terms and Conditions
PT. INDONESIA TROPIC HOLIDAYS Contact as an agent of service providers that may have own terms and conditions other than aforementioned here. Therefore, additional terms and conditions shall be applicable whenever necessary and you are agreeing to bear such terms and conditions.

9. Banking
We require 50% deposit in advance when confirm booking by Wire Transfer to our Bank Account below:

RUPIAH ACCOUNT ( IDR ) for Wire transfer in Indonesia:
BANK CENTRAL ASIA ( BCA )
Cabang Mataram-West Lombok
NTB INDONESIA
ACC: 232 024 1858
Beneficiary Name: ANDI HERMANSYAH A.M
Swift Code: CENAIDJA

EURO Bank Account:
BANK MANDIRI Tbk
KCP Mataram AA Gde Ngurah 48 A-B
Mataram – West Lombok – NTB
Indonesia
ACC: 161-00-000048544-6
Beneficiary Name : Andi Hermansyah A.M
Swift Code : BM RII DJA
009 – 0038

USD Bank Account:
BANK MANDIRI Tbk
KCP Mataram AA Gde Ngurah 48 A-B
Mataram – West Lombok – NTB
Indonesia
ACC: 161-00-0027769-4
Beneficiary Name : Andi Hermansyah A.M
Swift Code : BM RII DJA
009 – 0038

10. Cancellation
We require cancellation fees when booking confirmed:
50 % when booking cancel ( Not Refundable )
75 % when booking cancel 15 days before arrival
100 % when booking cancel 07 days before arrival

INDONESIA TROPIC HOLIDAY & LIVEABOARD ADVENTURES
Outlet:
Jl. Pantai Senggigi
Senggigi Plaza Block A3 No 06
( Apposite of Senggigi Beach Hotel )
Senggigi – Batu Layar
West Lombok 83355
NTB INDONESIA
Phone & Fax : +62 (0)370 692179 / 693 949
Cell : +62 (0)8132 3947 6651
Email : info@lombokmarine.com

Head Office :
Jl. Barakuda No 09
BTN Griya Batu Bolong Senggigi
Senggigi – West Lombok NTB 83355
Indonesia
Phone and Fax : 0370 692 179
Cell : +62 (0)8132 3947 6651
Email : herman@lombokmarine.com